Coronavirus

Coronavirus Update

An update regarding our response to the Covid-19 situation

Delivering Nigel Tyas goods safely to our customers

Open for business and taking orders

We are pleased to announce we are back to full strength at Nigel Tyas Ironwork following a period of reduced capacity in support of the national effort to beat Coronavirus. We are now fully open for business and the team in our Yorkshire workshop looks forward to designing and making more of your wrought iron products and packaging them up safely for direct delivery to your home.

At the same time, we are still doing everything we can to guard against the spread of the Coronavirus and following the very latest Public Health England (PHE) guidelines for manufacturers.

Our online shop is fully operational and our office contact hours for all customer enquiries are Monday - Friday 9am - 5pm. Please do call us with any queries at all on 01226 766618 sales@nigeltyas.co.uk

Putting Safety first

All staff are washing hands with soap and hot water and sanitising work surfaces on a regular basis, paying particular attention to high-touch areas such as door handles, keypads and any shared worktops and tools. We are observing social distancing. Our materials are sourced from UK suppliers and we are working with these partners to ensure minimum safe contact in the handover of goods and services. Finally, we are monitoring the health of our staff at all times and will support them and their families, as needed, should any suspected Coronavirus cases arise.

Some of our staff are still working from home on occasion and others have been furloughed for periods, but we are now close to full strength in the workshop and working hard, as usual, responding to your enquiries and delivering your handmade wrought ironwork. All orders are being processed for fulfilment with the same attention to detail, alongside our new heightened commitment to hygiene and infection control. None of us know exactly what the future holds as the country continues to manage the Covid-19 outbreak, but rest assured we will continue to monitor the situation, take our responsibilities very seriously and keep in touch with you as we run our business and deliver your goods. Please do contact us on 01226 766618 sales@nigeltyas.co.uk with any queries at all.

Our carriers, Parcelforce and TNT, have taken stringent measures to deliver parcels safely with minimum contact. These organisations have been doing a tremendous job and we’d like to thank them for it. Please bear with us if your delivery is slightly delayed at this time due to added care and increased pressures on the logistics industry as they adjust to new times. Please contact us with any queries.

The showroom is closed to walk-in visitors until further notice, but we are happy to consider requests for visits by appointment from mid June. We will, orf course, follow Coronanvirus social distancing guidance at all times during any consultations. Please contact us direct to discuss 01226 766618 sales@nigeltyas.co.uk

Thank you

Thank you for taking the time to read this. We hope this information reassures you that your handmade ironwork is manufactured, packaged and delivered with the utmost care and attention to public health. 

Thank you so much for your continued support for our business during these challenging times. Please take care of yourselves and we wish you all well. If you have any queries at all, don't hesitate to contact us on 01226 766618 sales@nigeltyas.co.uk

Last updated 31.05.2020