Customer Reviews

Customer service second to none. Nigel Tyas Ironwork’s a top class outfit for quality, design, originality, price and add to that the feel good factor from ‘shopping local’. After a long time searching both online and in actual lighting shops, imagine my delight when I came upon Nigel Tyas Ironwork online, we just had to pay them a visit, was this product as good as it looked online? It was far better! The curtain poles are absolute perfection! Rings running like silk on poles ‘purring’ as they go, what a delight, definitely worth waiting for and worth every penny they cost us. Great Sheffield company, I cannot recommend them highly enough.

I give a star rating of 5 to encompass all aspects of my purchase. Staff were helpful and friendly, the lamp was ready for collection when you said it would it be. All excellent. The light now hangs in my son's lounge and he absolutely loves it. He tells me he gets many compliments about it when he has friends over to visit. So I am a very satisfied customer.

Thank you so much for the lights, they are amazing, we love them, they look fabulous.

I can’t remember the last time I received such great customer service. They are friendly, helpful and clearly believe that the company values customer satisfaction more then just making a profit. The product itself is excellent quality and definitely great value for money. I would give 10 stars if there was an option.

We are very happy with our curtain pole. I love the simple design and craftsmanship. It's satisfying to hear the distinctive noise of the rings when drawing them over the wrought iron pole.

The light fittings are absolutely fantastic, they were well worth the wait. Everyone comments on how beautiful they are.

I am very happy with the product and will definitely use Nigel Tyas again. A* for service and A* for delivery too.

Our chestnut roaster is fantastic! My little boy and I have had great fun with this over Christmas. Thank you so much.

Nigel’s lighting and curtain poles were just what we needed. They represent authentic craftsmanship of the highest calibre. We want our guests to stay in an environment that feels good and looks good today and for a long time to come.

We love your products and are really pleased with our new lamp. It looks amazing.

I was very impressed with the designs on your website, but seeing them in real life, the quality and workmanship are excellent. I am very pleased with them indeed, and shall be ordering more light fittings for other rooms soon.

We just wanted to say a big thank you for our wrought iron curtain pole and trimmings. It makes our Boudoir photography changing room for clients just perfect! I had a particular look in mind and now I have it, thank you! Quality is in the detail. I’m sure we’ll be back in the future.

We are impressed with the quality of finishing on the ironwork.

We are delighted with the items we chose, which have transformed the least attractive bedroom in our house. The standard lamp was just too beautiful to have in a spare room, so the bedroom's loss is the summer room's gain. I see further purchases at some time in the future. With appreciation for your helpful and friendly service.

Your customer service is outstanding!

I can’t recommend this company enough and will certainly use them again. I ordered the rat tail curtain pole. I was kept up to date about the making of it and delivery. The packaging was great. And the curtain pole itself is absolutely amazing. It’s gorgeous.

We are delighted with the service, speed of delivery and outstanding quality of craftsmanship. Your work had already been much admired, so may be more orders on the way!

Thank you for the ironwork which has helped in no small way to transform our house! I’ll certainly be in touch if I need anything else.

Thank you for my fabulous Silkstone standard lamp. It looks very elegant and stylish and I am thrilled with it. The packaging was excellent too, as was your service and communication. I look forward to dealing with you again.

We genuinely appreciate the workmanship and quality of your products. We have looked at many other sites and products and have always gravitated back to Nigel Tyas Ironwork because it honestly is one of the best places for price, service and quality.

I was absolutely delighted with everything. Great service and great products.

I have visited the forge and seen the craftsmanship firsthand. The atmosphere is amazing and nothing is too much trouble. 5 Star products and people.

From the first message, to delivery and beyond you’ve been just perfect. Your showroom is great, your staff are great and your products are just stunning. Thank you so much.

Before I even opened my curtain pole, the attention to detail and quality was signalled by the care taken over its packing! Once opened, it didn’t disappoint. Thank you very much for a lovely addition to our little barn conversion.

Fantastic lights. Really pleased with ours. There's a great selection on their website and helpful, friendly voices at the end of the phone. Buy from this company, you'll be pleased you did.

We are delighted with the light fittings. Our electrician commented on the very good quality of them when he put them up for us.

We are very pleased with all our items and think it’s amazing that we can do business with a company at the opposite end of the country and get so much better service than one we tried just local to us!

We are absolutely delighted with the design and quality of the brackets. We could not source this type of bracket in South Africa so took these with us. Thanks to everyone involved for timely delivery in UK as promised.

I am pleased to say it has all been a really good experience! I’m already sharing some pictures of your lights with two other customers, so I expect to need you again.

We are absolutely delighted with our purchase and shall definitely be coming back to Nigel Tyas as we progress our renovation project.

We have had lots of lovely comments about our lights and poles, especially the large Maythorne light over the dining table. We are very happy with everything.

I have been very impressed with the quality of workmanship and speed at which my order arrived. The lights and curtain poles look amazing. Your attention to detail is outstanding.

Good quality and delivered quickly. Couldn't fault the service. I will definitely buy from Nigel Tyas again.

We are delighted with the curtain pole, so much so that we’re planning to order several more. It was a pleasure to install and is a pleasure to use. Such a well made and beautifully crafted product.

We love the lights so much, they look amazing - everybody that has been has commented on how fabulous they look. We’ll be back in touch soon for curtain poles.

The quality of workmanship was excellent and we were impressed with the personal service which meant that, despite it being near Christmas, we were able to get our order in the timescale we required. Both the curtain pole and light fitting were perfect. The spotlights were easy to fit and the LED spot bulbs we ordered were also a success as they give a lovely soft light which is just what was needed.

Superb job, the pole, brackets and finials are all really great, thank you. Was delighted.

Our lights look absolutely fantastic! We are so delighted with them. Our electrician said they were the nicest lights he’s ever put up! Thanks very much for everything, the whole ordering process was excellent.

It has been a pleasure doing business with you. You have been adaptable, efficient, helpful and beyond patient! Thank you.

We are delighted with our new kitchen light. Definitely 5 stars from us.

We are more than pleased with the products and equally impressed with the packaging. An all round excellent experience.

Our curtain rails and lights look amazing. Great quality. We will definitely be buying more for our cottage. Thanks to everyone at Nigel Tyas. It's so refreshing to have goods made with attention to detail, backed up with good customer care.

Love the curtain poles poles, the finials are amazing too. Very pleased with being kept up-to-date with progress of our order; and delivery exactly when you said. Great work!

The wall lights are in place and they look amazing. They are the best bedroom lights I’ve ever seen! We are very happy and will be back.

Just wanted to say I love the lights - can't wait to put them up!

Nigel was lovely to do business with and so helpful when we were deciding about our lights. Lots of people are very complimentary about them and we are always happy to pass Nigel Tyas' details on.

Not only have we found your service of the highest quality but also your range, especially your pendants and chandeliers, is more imaginative, practical and yet delicate than others we have looked at. We are very pleased with your craftsmanship and will be back.

We are delighted with our chandelier. The quality is excellent and it is much admired! Our overall experience of ordering through Nigel Tyas has been a pleasure - nothing has been too much trouble and the customer service has been excellent. We shall certainly be ordering more items in the future.

The wall lights are up and looking great! The order arrived quickly and the quality is fabulous. Thank you.

Great products, finished really well.

Five stars for service and product quality. We are very pleased.

I'm very happy with my pendant light, and your customer service is some of the best I've ever come across. I am a very happy customer!

Just opened our Nigel Tyas box. Wow! Absolutely wonderful.

I am so pleased with the lamps and they are drawing lots of complimentary comments. Many thanks. Your customer service is unrivalled and the lamps were so well packed when they arrived. They are wonderful.

Thank you for the brilliant service I have received from you all. I have just taken receipt of my beautiful wall lights and I couldn’t be more pleased with the way they look.

Your beautiful light looks magnificent. Thank you.

We are delighted with the products we purchased from you and have also been really impressed by your excellent customer service. We will definitely recommend Nigel Tyas to others.

Really happy with the lights. They are now installed in our stair hall and look great. 

Everything is of the highest quality and we’re really pleased with our new lights.

All the light fittings and mirror look fabulous in my cottage. They are much admired!

Amazing work, such fabulous designs. So happy with my beautiful lamp, some gorgeous and intricate work. Lovely people to deal with.

Your lamp sits beautifully in our hall and is a perfect addition to the family!

Many thanks for the wonderful shoe-horn. It’s brilliant and it was so good of you to ensure its arrival before my husband's birthday!

All the poles are up and curtains hung and they are stunning. The workmanship, finish and quality is outstanding and so was the service and communication we had with you in the time leading up to delivery. We could not be more pleased.

Excellent quality products, it is great to know you can get such fantastic handmade products, made in this country. The order arrived on time, well packaged and everything was easy to fit.

We are really pleased with the chandeliers. They are excellent quality and look fantastic.  We will definitely purchase from you again.

The wall lights are lovely and look perfect in our cottage, we are very pleased.

I found ordering through Nigel Tyas to be a quick and easy process. The website has some great guidance and information which meant I was able to measure and decide what we needed with ease. The company kept me informed on progress as the curtain poles were made and delivery was smooth and within stated timescales. The poles themselves are of excellent quality - even the curtain fitter commented on this. The measurements were exact and fitting was easy. All in all, I would definitely recommend Nigel Tyas to anyone who wants a high quality curtain pole

I am really pleased with the quality and service your company provides. I would certainly recommend you for your ironwork products.

As usual, the lights are fantastic.

I am thrilled with everything thanks – what an improvement to both the aesthetics and the warmth of the house. 5 stars for quality and personal service. The fact that I could send a photo of the space and get advice was invaluable.

We are very happy with our recent order which has turned out really well and which, as usual, is of excellent quality.

The craftsmanship is superb. This is the first curtain rod we have ordered from Nigel Tyas and I am struck by how beautiful the shepherd’s crook finials are. We will be in touch again before long!

Nigel Tyas have been more than helpful. They have a fantastic team and I thoroughly enjoyed working with them.

The fireside hanging plate is now up and I am very pleased with it indeed. I was particularly impressed when you got in touch to say the lads in the forge had been thinking about the way I was going to use it and had redesigned the prongs accordingly. I thought it showed strong attention to detail and a real sense that each order receives individual attention to get it ‘just right’. I’m very pleased with the quality and really impressed with the high level of customer service.

I could not be more delighted with the products we bought from you and the excellent customer service. It genuinely was a pleasure doing business with you.

Very pleased with the order.  Good service, lovely workmanship and well packaged.

The curtain poles are great and look fabulous. The fitting was fairly straightforward so I did it myself. They suit the location well and are just perfect! We would definitely use you again when we next need some poles or lights.

Nigel made a chandelier to my exact specifications. The result is a beautiful piece of craftsmanship. Nothing was too much trouble for his team who answered any queries I had promptly. I am delighted with my fabulous light and would not hesitate to recommend Nigel Tyas Ironwork.

We are delighted with the light and how it looks in our kitchen. It’s just the right look and size and I’m grateful for all your help in choosing the right fittings and finish.

There are plenty of other rustic wall lights on the market. You see them in pubs and all over, but they just don’t compare to Nigel Tyas’ work. The quality; the weight, what I call the heft, and the finish are excellent. We wouldn’t go anywhere else.

I thought the chandelier was even more splendid in real life. I had only seen it pictures before. I absolutely love it.

This is the second time we have ordered from your company and I would rate it A* for customer service, quality and delivery.